Global Corporate Merchandise Terms and Conditions

ORDERING

All orders must be confirmed in writing by email. No verbal orders will be processed. If your company requires all orders to be on official purchase order forms, this must be supplied before commencement of work.

PAYMENT TERMS

Payment terms are 50% deposit on placement of order with the balance paid prior to dispatch of goods. We accept Mastercard, Visa, Bankcard, Diners and American Express. Global Corporate Merchandise’s corporate account holders net 14 days. Please note payment made using American Express or Diners will incur an additional 3% charge.

ARTWORK

Prices are based on the supply of electronic artwork in EPS format with Vector art. 4 colour process to be in tiff format 300dpi. If you cannot send artwork in this format we may need to have our graphic artist re-draw the artwork to this format for an additional charge of between $60 and $100. This will not commence without your prior consent. To avoid mistakes we will email to you a copy of the layout for you to approve before commencement of production.

SET-UP

Repeat Set-Ups of $50.00 + GST per colour for all printing jobs. Laser engraving is also $50.00 and embossing $90.00 which applies when repeat orders are placed. . A Repeat Set-Up for Embroidery will be charged at $25.00 + GST for garments in quantities less than 25 units.

LEAD TIMES

Delivery times are subject to stock availability and are approximates. Delays in signing off artwork and changes may affect the delivery time. Delivery times do not include time in transit. Missing a deadline due to courier delays is no basis for rejecting a job.

FREIGHT

Unless specified, all GCM’s quotations include a freight component to the address stated on the quote.

GST

Please add GST of 10% to all unit and setup prices.

OVER/UNDER RUNS

Due to the complex nature of the production process we reserve the right to over or under ship by 5% and charge accordingly on most items. The over/under rate for plastic bags is 15%.

CANCELLATIONS

All relevant costs up to date of cancellation will be charged accordingly.

CLAIMS

All claims of incorrect, damaged or missing items must be made in writing within 7 days of our invoice date.

URGENT ORDERS

Can be accommodated. Any extraordinary expense must be passed on and will be advised prior to commencement.